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. Canon Color Image Scanner CanoScan FB620U Hardware Hardware Guide Guide. This page intentionally left blank.

How to Use the Product Guide This guide provides in-depth information on individual topics related to the CanoScan FB620U color image scanner and the accompanying software CD-ROM. If you haven’t already read the Quick Start Guide, we recommend that you follow its suggestions first before consulting this guide.

We respectfully request that you notify the nearest Canon Customer Care Center if you have any questions or suggestions about this guide. Reserves the right to change the specifications of the hardware and software described herein at any time without prior notice. Transporting the Scanner.

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27 Appendices Troubleshooting. 30 Problems with the Initial Connection of the Scanner to a USB Port. 31 Problems with Software Installation.

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32 Problems Starting Software Programs. 32 Problems with the Scanner. 34 Problems with Scanning. Care and Maintenance.

38 Major Specifications. 41 Canon Technical Support. Features of the CanoScan FB620U This scanner is a flatbed color scanner with 600 dpi optical resolution incorporating the following features. Compact Footprint Ultracompact body 10.1 x 14.7 x 2.5 inches (256 x 372.5 x 63 millimeters) for an A4/ letter-size scanner. It is illegal to reproduce currency, bills, negotiable securities and other prohibited documents. Reproduction of such items may be subject to criminal prosecution.

It is illegal to reproduce legal certificates, licenses, travel tickets, and certain public and private documents prohibited from reproduction. Reproduction of such items may be subject to criminal prosecution.

metallic objects, such as necklaces - containers with liquid, such as cups, vases and flower pots If any of these objects or liquids enter the equipment, immediately unplug the AC adapter and contact your retailer or Canon Customer Care Center. CAUTION. Do not place the equipment in the following areas. Fires or electric shocks may result.

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Areas with high humidity - Areas subject to direct sunlight - Areas with high temperatures - Areas near flame sources. Do not place on shaky stands, unstable surfaces or surfaces subject to frequent vibrations. If the equipment falls, it may cause injuries. If you hear unusual noises, see smoke, feel excessive heat or smell anything unusual, immediately unplug the AC adapter and contact your retailer or Canon Customer Care Center. Continued use may result in fires or electric shocks. When cleaning the equipment, always unplug the AC adapter. Otherwise you could cause a fire or receive an electric shock.

When cleaning the equipment, use a water-moistened cloth that is well wrung out. Do not use flammable liquids such as alcohol, benzene or thinners. If a flammable liquid enters the inner electrical parts, it may cause fires or electric shocks. Setup and Use In order to use this scanner safely, please obey the following warnings at all times.

Please use in an area where the following temperature and humidity conditions can be met. Surrounding temperature: 41 - 95 degrees F (5 degrees - 35 degrees C) Surrounding humidity:. The supplied cable is approximately 3ft (1m) long. Set up the scanner so that the cable reach from the scanner to the electrical outlet. Do not set up in areas where there is an excessive fluctuation in temperature or humid- ity.

Environments subject to shocks, Locations near TVs or devices generat- smoke, noxious fumes, water vapor or ing strong magnetic fields dust Environments in which the air is salty or Locations subject to strong direct greasy sunlight. Starts the accompanying software, ScanGear Toolbox CS. Do not tilt the scanner more than 90 degrees when checking or operating the lock. Always unlock the scanner before plugging in the AC adapter. Operating the scanner in the locked state may damage the equipment.

USB Connector USB interface cable connects here Power Connector The AC adapter power cord connects here. This scanner does not have a power switch. AC Adapter Power cord. Placement and Connection Connecting to the Computer.19 About the USB Interface.21 Positioning Documents.22 How to Use the Start Button.24 Transporting the Scanner.27. Connecting to the Computer Connect the scanner to your computer using the supplied USB interface cable.

The USB interface allows three basic configurations. The scanner can be connected directly to the USB connector on the com- puter, directly to a USB hub that is connected to the computer, or to a throughput USB connector on another device that supports the USB interface. 2.Attach the scanner end of the USB interface cable to the scanner’s USB connector (the rectangular connector labeled USB on the back panel). Most USB-compatible computers have 2 USB ports. Other devices, such as keyboards, may be equipped with an additional USB port. The scanner may be connected to any of these ports. About the USB Interface The USB (Universal Serial Bus) interface is a new standard for connecting peripheral devices to comput- ers.

The USB interface offers these benefits:. Accommodates a wide array of devices, including scanners, keyboards, joysticks, printers and modems.

Place the document. Place the document face down on the document glass with its top edge at the front of the scanner (the edge farthest away from the document cover hinge). Align the edges of the document with the alignment mark. The maximum allowable size for scanning is 8.5 x 11.69 inches (216 x 297 mm), up to A4 or letter size.

This scanner is equipped with an ultra-sensitive scanning unit. Opening the document cover during scanning or improperly closing it may not produce proper results.

Start Button The Smart Button and ScanGear Toolbox CS Pressing the scanner’s start button sends a signal that tells the computer something like “hey, the start button's been pressed!” When the computer receives this signal, it starts ScanGear Toolbox CS. 1.Click the Windows Start menu and select Settings and Control Panel. 2.Double-click the Scanners and Cameras icon. 3.Select CanoScan FB620U from the Devices tab. 4.Click the Properties button.

5.Click the Events tab. The window shown to the right will display. 6.Confirm that Canon Push Button is selected in the Scanner events section. 7.Beneath that, you can select the name of the application that the start button will initiate. Place a check mark beside the name of an application you wish to select.

Then plug the AC adapter into the electrical outlet. Check to see that the scanning unit has correctly returned to the front of the scanner, then unplug the AC adapter from the electrical outlet. Lastly, unplug the power cord plug from the scanner. Lock the scanning unit by pushing the lock switch toward the lock mark (. Carrying or transporting the scanner without locking the scanning unit may damage it.

Be particularly careful to lock the scanning unit when transporting the scanner in a vehicle. Appendices Troubleshooting. 30 Care and Maintenance. 38 Major Specifications. 41 Canon Technical Support. If the remedies suggested below do not solve your problems, Canon Computer Systems, Inc.

Offers a full range of technical support options to assist you. Please refer to the Canon Technical Support information listed at the end of this manual. USB interface has not been enabled in the BIOS Solution: The performance guarantee for this scanner and its software is limited to its operation with computers running Windows 98 that are equipped with a built-in USB port. Computers running Windows 95 with a USB port on an optional expansion card fall outside the limits of the guarantee.

Problems Starting Software Programs TWAIN problem message is displayed (Windows) Cause 1: Scanner not detected because the AC adapter is not correctly plugged into the electrical outlet Solution: Plug the AC adapter securely into the electrical outlet (See Quick Start Guide). Install ScanGear CS-U (See Quick Start Guide) Cause 4: Application program is not TWAIN32 compatible Solution: Start ScanGear CS-U from within a TWAIN32 compatible program Cause 5: The scanner not selected Solution: Select scanner following the directions included in the application manual.

Click the Windows Start menu and select Settings and Control Panel. Look for an icon labeled Scanners and Cameras. Double-click it. Confirm that 'CanoScan FB620U' appears in the list of installed devices. The computer will not detect the scanner correctly if the Scanners and Cameras icon is missing or the respective 'CanoScan FB620U'. Reinstall software (See Quick Start Guide) Scanning unit fails to return to ready position (front of scanner) Cause: AC adapter out of contact with electrical outlet or scanner while scanning unit in motion Solution: Clear all documents and objects from the document glass, close the document. Cause 6: A power cord is too close to the scanner Solution: Move all power cords away from the top of the scanner and surrounding area Glossy color photo will not scan clearly Cause: Optical interference created by the photo adhering to document glass.

Whitened edges on image scanned from thick book Cause: Scanner employs an ultra-sensitive scanning unit that picks up ambient light if document cover cannot stop light from entering around the edges of the book Solution: Cover the book and document glass with a dark cloth to prevent ambient. Immediately remove any moisture that contacts these components by wiping them with a dry cloth. Do not use a sodden cloth or apply a liquid directly to any portion of the scanner. Any moisture that enters the interior, the underside of the document glass or the sensors may degrade image quality and lead to malfunctions. Thoroughly remove any moisture or water vapor from the scanner with a dry cloth. Moisture left on the document glass or cover may damage photographs and other documents as well as produce poor results. Document Cover Outer Casing Document Glass.

Humidity Power Requirements Power Consumption External Dimensions (w x l x h) Weight. Specifications are subject to change without notice. CanoScan FB620U Flatbed (stationary document type) CIS (Contact Image Sensor) Three-color RGB LED’s 600 x 600 dpi 2.5-2400 dpi.

Lock Switch 16, 28 Maximum Scanning Size 23 Positioning the Documents 22 Power Connector 17 Power cord 17 Power Supply 10 Scanning Unit 16, 27 Space around the scanner 13 Specifications 40 Start Button 16 Troubleshooting 30 USB 19, 21. Canon Technical Support Canon Computer Systems, Inc. Offers a full range of technical support options. 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products. (1-800-423-2366).

Speak to a technician free of service charge (currently Monday through Friday, 8:00 a.m.–10:00 p.m. I-OE-018AA © CANON INC. 1998-99 CREATED IN JAPAN.